AXARYA Returns and Refund Policy

At AXARYA, we value your satisfaction and strive to provide you with quality products and

services. Below is our returns and refund policy to ensure a seamless process for any issues

with your purchases:

Returns Policy

1. Eligibility for Returns:

○ Products must be returned within 3 working days from the date of delivery or

purchase.

intact.

2. Return Process:

○ Items must be in their original condition, unworn, unwashed, and with all tags

○ Contact our team via call/whatsApp or email to initiate the return process.

○ Provide proof of purchase and a brief description of the reason for the return.

○ Return the item to our store or arrange delivery to our designated address.

3. Exchange Option:

○ Once the returned product is confirmed in good condition, you can select a

replacement product of equal value.

Refund Policy

1. Eligibility for Refunds:

○ Refunds are applicable only if a replacement product is unavailable.

○ The item must have been returned within the 3-day return period.

2. Refund Process:

○ Refunds are processed within 24 hours of confirming receipt and inspection of

the returned item.

○ The refund will be made through the original payment method or any

agreed-upon alternative.

Conditions Not Covered:

● Products damaged due to misuse or improper care.

● Returns or refund requests beyond the 3-day return period.

We are committed to making your experience with AXARYA smooth and satisfactory. For

assistance, please contact us at:📞+256780742618

📧info@axarya.com /axaryaug@gmail.com